Service Advisories & Fuel Surcharges

Advisories

Thanks to the aggressive efforts of our MOW, Transportation and Signal teams, we plan to resume normal mainline operations on Saturday, September 16th.

LATEST CUSTOMER SERVICE UPDATE

9/15/2017 - Hurricane Irma Service Update (4:48PM EST)

Past Updates:

9/14/2017 - Hurricane Irma Service Update (6:12PM EST)
9/14/2017 - Hurricane Irma Service Update (1:53PM EST)
9/14/2017 - Hurricane Irma Service Update (9:46AM EST)

After Hurricane Safety Tips:

• Listen to local officials for updates and instructions.
• Check-in with family and friends by texting or using social media.
• Return home only when authorities indicate it is safe.
• Watch out for debris and downed power lines.
• Avoid walking or driving through flood waters. Just 6 inches of moving water can knock you down, and one foot of fast-moving water can sweep your vehicle away.
• Avoid flood water as it may be electrically charged from underground or downed power lines and may hide dangerous debris or places where the ground is washed away.
• Photograph the damage to your property in order to assist in filing an insurance claim.
• Do what you can to prevent further damage to your property, (e.g., putting a tarp on a damaged roof), as insurance may not cover additional damage that occurs after the storm

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Carload fuel surcharge

FEC Railway’s fuel surcharge program will be based on the Department of Energy (DOE) On-Highway Diesel Fuel Price (US Average).

The fuel surcharge program will apply as follows:

• Any fuel surcharge will be adjusted on a monthly basis
• The basis for the surcharge will be determined by the U.S. Average price of DOE On-Highway Diesel Fuel for a calendar month, as reported weekly on the US Department of Energy web site (www.eia.doe.gov)
• In the event the average monthly price of Retail On-Highway Diesel Fuel, equals or exceeds $1.25 per gallon, a surcharge of beginning at 0.5% will apply
• For every five cent increase above $1.25 per gallon, the surcharge applied will increase by 0.5%. (See threshold schedule for more details)
• When the average DOE price drops below $1.25 per gallon, no fuel surcharge will apply
• The surcharge will be billed to applicable shipments beginning the second month following the month on which the DOE average price calculation was based. (Example: the average reported DOE price for the month of January 2012 will determine the fuel surcharge applied throughout the month of March 2012).

Monthly Intermodal fuel surcharge

To our valued intermodal customers:

Based on the U.S. DOE National Average price per gallon of fuel, we will assess an indexed percentage rate on all intermodal shipments, and notify our domestic customers regarding the change in the our fuel surcharge rate on a weekly basis. We will notify our international customers regarding the change in the our fuel surcharge rate on a monthly basis.

DOE HDF Price / Fuel Surcharge % Table

Weekly Intermodal fuel surcharge (Countinued)

To our valued intermodal customers:

Based on the U.S. DOE National Average price per gallon of fuel, we will assess an indexed percentage rate on all intermodal shipments, and notify our domestic customers regarding the change in the our fuel surcharge rate on a weekly basis. We will notify our international customers regarding the change in the our fuel surcharge rate on a monthly basis.

DOE HDF Price / Fuel Surcharge % Table